Zelma Lansford, Ed.D.

Professional Experience

Individual and Organization Development Specialist, 1988 to present

• Works independently to facilitate increased individual and organization performance
• Coaches individual leaders on self understanding, opportunities for growth, and ways to enhance effectiveness and success
• Provides on-site analysis, problem-solving, feedback, and intervention
• Develops leadership at all organization levels through fostering teams and management skills
• Select recent projects:
  • Leadership development for a manufacturing company of 1200 employees
  • Executive development for the Fire Management Center of the National Park Service
  • Facilitator of the Strategic Plan for National Park Service Aviation
  • Team and communications training at the National Interagency Fire Center
  • Succession Plan and Development program for an 8,000 employee organization
  • Management development training for a large physician group of 150 employees
  • Coaching for executives to enhance professional interactions and success
  • Chapter for a recently published graduate textbook on personality types
• Partial list of clients:

  • The Dixie Group (Masland, Carriage Carpets, Bretlin, and Candlewick Yarns)
  • National Park Service (Yosemite, Glacier, Grand Canyon, Statue of Liberty, Edison, Mammoth Cave, and other parks)
  • NPS Division of Fire and Aviation Management	• Beaulieu of America
  • Tennessee Valley Authority	• Beaulieu Rugs
  • Siskin Steel and Aluminum	• Orian Rugs
  • Diagnostic Pathology Services	• Oriental Weavers
  • Diagnostic Center	• M&M Mars
  • Memorial Health Care	• McKee Foods (Little Debbie)
  • Marymount Hospital	• Sovex Natural Foods
  • Intercontinental Art	• Longaberger Co.

Adjunct Professor, University of Tennessee at Chattanooga, Department of Psychology, 1985-1990

• Taught 11 graduate courses in Industrial/Organizational Psychology:

  • Leadership Development	• Organization development
  • Conflict Management	• Training
  • Human Resource Utilization	• Interviewing
  • Motivation	• Uses of Grounds in Work Organizations
  • Complex Problems in Management	• Practicum
  • I/O Psychology Overview

Guest Lecturer

• Srinakharinwirot University in Bangkok, Thailand
• State of Tennessee’s Consortium of Depts. of Labor, Human Services, and Education
• American Society of Cataract and Refractive Surgeons
• University of Tennessee, Knoxville
• Auburn University
• Dalton College

Individual Development Specialist, Tennessee Valley Authority

• Conducted training for managers and facilitated Skills Assessment Workshops
• Facilitated Outplacement Workshops and provided career transition counseling to managers displaced by TVA’s reduction in force

Education

University of Tennessee, Knoxville

Doctor of Education in Administration with dissertation research in Conflict Management
    Collaterals in Counseling Psychology and Industrial/Organizational Psychology

University of Tennessee at Chattanooga

Master of Education in Special Education for the Gifted

University of Connecticut

Summer Institute in Education for the Gifted

University of Chattanooga

Bachelor of Arts